Yendo’s Title Submission and Title/Lien Release Process: A Complete Guide

At Yendo, we make the process of using your vehicle as collateral for a secured credit line simple and efficient. Below, we’ll walk you through how our title submission works, what happens to your title during the loan, and how you can retrieve it once your account is paid off.

Yendo’s Title Submission Process

Before submitting your vehicle title, you must agree to Yendo’s terms and conditions and sign a Power of Attorney. Once done, verify your email and download the Yendo mobile app to proceed with the submission.

Step 1: Download the Yendo App

Once the app is downloaded, you can locate the nearest FedEx location to submit your title.

Step 2: Mail Your Title via FedEx

• Find a Nearby FedEx: Use the Yendo app or website to locate a nearby FedEx location.
• Show Your QR Code: At FedEx, show the QR code displayed in the Yendo app. This QR code serves as a prepaid shipping label, so no payment is required. FedEx will scan the code, verify your title, and ship it to Yendo.

Fastest Option for Title Submission

For the quickest processing, submit your title directly at a FedEx location. Once submitted, your Yendo card can be activated within 30 minutes.

Alternative Option (Partner Locations)

If you submit your title at a FedEx partner location (e.g., Walgreens, Dollar General), the process may take longer, as we must wait for FedEx to confirm receipt. The process can take a few hours, but it may take up to a day depending on FedEx’s schedule.

Non-FedEx Option

Using non-FedEx shipping methods will delay access to your funds, as we need to wait for your title to arrive and be verified. For faster service, we recommend using the prepaid FedEx option.

Credit Limit Release

Once your title arrives at Yendo, you'll gain partial access to your credit line through your virtual card. Full access to your credit will be granted once you receive your physical card. You will receive both a text message and a push notification confirming your available credit.

What Happens to My Title?

When you use your vehicle as collateral for a Yendo credit card, Yendo becomes the lienholder. This means Yendo holds the title until your account is fully paid off and closed. Afterward, Yendo will release the lien and transfer the title back to you.  As a lienholder, we can exercise our right to recover an outstanding balance, but we won’t do this unless we’ve exhausted all other options.

How is My Title Stored Securely?

At Yendo, protecting your privacy and personal information is a top priority. We employ security measures that meet or exceed federal standards for financial institutions, using physical, procedural, and technical safeguards to ensure your data is protected.

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How to Obtain Your Vehicle Title After Closing Your Yendo Account

Congratulations on paying off your balance! Once your account is closed, we’ll begin the process of releasing the lien on your vehicle. Here’s what you need to know about the lien and title release process.

Lien Release Process

Once your account is closed, Yendo will remove its claim on your vehicle. The time required for lien release depends on the payment method you used:

• Certified Funds (Cashier's Check/Cash): The lien release typically takes a few business days after processing.
• Non-Certified Funds (Online Payment/Personal Check): Processing may take up to 10 days.

Title Release Process

The process of obtaining your title varies by state, depending on whether your state is a title-holding or non-holding state.

1. Non-Holding States: In these states, you may already have your title. Yendo will send you a release of lien letter, which you’ll take to your state’s DMV to update the title and remove Yendo as the lienholder.
2. Title-Holding States: Yendo holds the title until the balance is paid. Once the lien is released, the process differs based on whether your title is electronic or paper:some text
   • Electronic Title: Yendo will notify your state’s DMV electronically, and the DMV will issue a new title. If your state doesn’t automatically send a paper copy, you may need to request one.
   • Paper Title: Yendo will either notify the DMV or mail the title and release of lien letter to you. You may need to visit the DMV with these documents to obtain a new title.

Timeframes and Next Steps

The time it takes to receive your title varies by state and DMV processes. While Yendo facilitates the lien release, your state’s DMV or Titling Division manages the final title release. We will keep you updated on the process and inform you of any additional steps you need to take.

For state-specific details, check with your local DMV for more information.

By following these steps, you can ensure a smooth process for both title submission and title retrieval. At Yendo, we’re committed to providing secure and reliable service to help you access the credit you need.

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