Getting started
Does Yendo charge foreign transaction fees?
Yes, Yendo charges a 3% fee for foreign transactions. However, please note that the Yendo card can only be used within the United States at this time.
How do I make a payment on my Yendo card?
You can make payments directly through the Yendo mobile app using a linked bank account. Yendo also supports other payment methods, including debit cards, Venmo, PayPal, Google Pay, Apple Pay, and cash payments at partnered retailers like Walgreens and CVS.
You can learn more about our payment process in this article.
Can I set up alerts for my Yendo card?
Yes, you can set up various alerts through the Yendo app, such as payment reminders, low balance warnings, and spending alerts. These notifications help you stay on top of your account and avoid missed payments.
Can I use my Yendo card at an ATM for cash withdrawals?
Yes, once you receive your physical Yendo card, you can make cash withdrawals at any ATM that accepts Mastercard. Keep in mind that cash advances are subject to a 3% fee and start accruing interest immediately at a rate of 29.88%.
What happens if I make a late payment?
If you miss your payment due date, Yendo charges a late fee of up to $20. Your payment history is reported to credit bureaus, so late payments may negatively impact your credit score. To avoid this, consider setting up autopay or early payment reminders.
How do I dispute a transaction on my Yendo card?
If you notice any unauthorized or incorrect transactions, you can dispute them directly in the Yendo mobile app. Go to the transaction in question and select the option to dispute. You can also contact customer support for assistance.
Can I use my Yendo card for balance transfers?
Yes, Yendo allows balance transfers. The APR for balance transfers is 29.88%, and there's a fee of either $5 or 5% of the amount being transferred, whichever is greater. You can initiate a balance transfer in the Yendo app under the Payments section.
What should I do if my card is lost or stolen?
If your Yendo card is lost or stolen, immediately report it through the Yendo mobile app or by contacting customer support. We’ll deactivate your current card and issue you a new virtual card instantly. A replacement physical card will also be mailed to you within 7-10 business days.
How do I check my available credit?
You can check your available credit anytime by logging into the Yendo mobile app. On the home screen, you'll see both your total credit limit and the amount of available credit. This will update in real time as you make purchases or payments.
Will my vehicle be repossessed if I miss a payment?
Repossession is Yendo’s last resort. As long as you make your minimum monthly payments, your account will remain in good standing, and your vehicle will not be at risk. If you’re struggling to make payments, reach out to Yendo for assistance.